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About TCIBS

This is what we do

TCIBS is a business division of Tan Chong Motor Holdings Berhad. We’re one of the pioneers in the insurance industry and we’ve been in the scene for more than 50 years. With that, it’s no question that today, we are a leading professional insurance consultancy based company providing all classes of general insurance for individuals, families and corporations in Malaysia.

This is what we have achieved

50 over years of experience in offering such wide range insurance products and services, we have grown to a RM200m business, through our commitment to always putting our customers’ needs first. We’re experts in general classes of insurance; consulting and servicing products such as motor, personal accident, home, medical, travel, property and marine policies. We launch innovative products through partnerships with our esteemed principals to constantly meet customers’ everchanging and evergrowing needs. Have you heard of Niscare, Rencare, TC-GAP Protector, and TC Warranty Plus? If you haven’t, well, you should. These new products provide a comprehensive package and attractive value-add benefits to vehicle owners. With a reputable name, products that shout quality, and with the loyalty of our trusted customers, we have faith in realising our goals moving forward

our achievement 1 | TCIBS
our mission | TCIBS

Our Mission

To create innovative product packages to meet our customer’s requirements and expectations.

To provide extensive support in training and professional advice to both individuals and corporations that require our service.

our vision | TCIBS

Our Vision

To be the preferred Insurance Consultant providing excellent customer service.

We are one the most reliable and reputable insurance consultants in the country.

our people | TCIBS

This is who we are

Putting our customers first is in our DNA. We take great pleasure in ensuring our trusted customers are satisfied and content with what we provide. Our people are well-equipped with product knowledge through various training given. This allows them to provide the utmost efficient and useful service when they’re called upon. Not all heroes wear capes. With TCIBS Business Support Centre, we have created a strong bond with our customers through these business dealings.

This is where we are going

With a reputable name, cushioned by a strong track record, supported by a loyal customer base, and backed by our respectable partners, we are motivated to keep up our momentum. With the constant desire to pursue expansion, we believe our robust performance will continue delivering innovative products and superior customer value. To enhance performance management and achieve cost optimisation, we are focused on having effective IT operations and by improving staff productivity.